Privacy Policy

1. Information We Collect

Information You Provide

When you fill out our contact form, request a consultation, or communicate with us, we may collect:

• Your full name
• Email address
• Phone number (if provided)
• Business name and details
• Project description and any other information you share with us

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and general location (country/region)
• Browser type and version
• Pages visited and time spent on those pages
• Referring website address
• Device type (desktop, mobile, tablet)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your consultation requests and inquiries
• To deliver and improve our services
• To send you updates about your project or order
• To send occasional emails about our services (you can opt out at any time)
• To analyze website performance and improve user experience
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies & Tracking

Our website may use cookies — small text files stored on your device — to improve functionality and analyze traffic. We use the following types of cookies:

• Essential cookies: Required for the website to function correctly.
• Analytics cookies: Help us understand how visitors interact with our site (e.g. Google Analytics). Data is aggregated and anonymous.
• Preference cookies: Remember your settings and preferences.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some functionality of the website.

4. Third-Party Services

We use trusted third-party services to operate our website and deliver our services. These may include:

• Formspree — for processing contact form submissions. Your form data is transmitted securely to Formspree's servers and forwarded to our email.
• Google Analytics — for website traffic analysis. Data is anonymized and subject to Google's Privacy Policy.
• Google Fonts — for typography. Font files are loaded from Google's servers.
• Vercel — our website hosting provider. Subject to Vercel's Privacy Policy.

Each of these services has their own privacy policies and data handling practices. We encourage you to review them.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses HTTPS encryption for all data transmission.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 12 months.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access: Request a copy of the personal data we hold about you.
• Right to correction: Ask us to correct inaccurate or incomplete information.
• Right to deletion: Request that we delete your personal data.
• Right to object: Object to our processing of your data for marketing purposes.
• Right to portability: Receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us at hello@pixelcraftstudios.online. We will respond within 30 days.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:

• Email: hello@pixelcraftstudios.online
• Website: pixelcraftstudios.online/contact

We are committed to resolving any privacy concerns promptly and transparently.